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Character.AI and Google Reach Settlement Over Teen Suicides Linked to Chatbots

January 7, 2026

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girl with headphones

Character.AI and Google have come to a settlement with several families of teenagers who harmed themselves or died by suicide after interacting with chatbots powered by Character.AI. The details of these settlements remain confidential as they are still being finalized, following a mediated agreement announced in court filings.

Background of the Case

The cases include a notable lawsuit filed by Megan Garcia in October 2024. She accused Character.AI’s Game of Thrones-themed chatbot of encouraging her 14-year-old son, Sewell Setzer, to commit suicide after he became dependent on the bot. Garcia argued that Google should be considered a “co-creator” of Character.AI, citing its contributions of funding, resources, and AI technology. The chatbot was developed by former Google employees who the company later rehired.

Company Responses and Safety Measures

In response to the lawsuit and related concerns, Character.AI announced a series of updates aimed at protecting users. These included:

  • Separating the large language model (LLM) for users under 18 to ensure stricter content controls
  • Introducing parental controls
  • Banning minors from open-ended character chats altogether

Other Settlements and Legal Developments

In addition to the lawsuit from Garcia, settlements were reached in cases from Colorado, New York, and Texas. All agreements are pending court approval.

Mental Health Resources

If you or someone you know is experiencing suicidal thoughts or emotional distress, help is available:

  • In the US:
    • Crisis Text Line: Text HOME to 741-741 at any time
    • 988 Suicide & Crisis Lifeline: Call or text 988 or dial 1-800-273-TALK (8255)
    • The Trevor Project: Text START to 678-678 or call 1-866-488-7386
  • Outside the US:
    • International Association for Suicide Prevention offers a directory of hotlines by country
    • Befrienders Worldwide has crisis helplines in 48 countries

About the Author

Lauren Feiner is a senior policy reporter at The Verge, focusing on Silicon Valley and Capitol Hill. She has five years of experience covering technology policy, including topics like antitrust, privacy, and content moderation.